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Reviews For Lerner Windmill Parc
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Posted On: 10/29/2025
Pleasant Place to Live for 12 Months
My spouse and I enjoyed our time at Windmill Parc. The unilateral changes to the terms of tenancy were a bit out of touch; ... there were changes made to parking policy, as well as barracks style inspections that can happen at any time starting October of 2025. We definitely didn't appreciate that. Unfortunately we were without filtered water for about 4.5ish months when our refrigerator broke, and the maintenance guys walked in on my sleeping wife twice (and once while she was undressed). They claimed to have called us prior to entry, but neither of us had notifications or call logs on our phones. The apartments were nice to live in, and the staff was all very friendly and accommodating during our move-in and tenancy. The driving factor for us leaving Windmill Parc is the lack of agency over your "home." With the policies implemented and intrusions into your private life, you are starkly reminded that this is NOT your home. You simply occupy a unit and deliver value to Lerner Enterprises in the form of a monthly rent. When you near the end of your lease, you are again reminded of this when the rent is increased by 50%. We started at about $2250 before pet rent, and the new lease term was about $3180 before pet rent. Read More about Pleasant Place to Live for 12 MonthsBy: Mark Haase Verified Resident
Hi Mark,
We appreciate you taking the time to provide your feedback. Our team strives to provide the highest level of service and a community that our residents love coming home to, and we sincerely apologize if you feel that we did not meet that standard during your residency. We take your concerns very seriously, and we will use your feedback to identify areas where improvement is needed. We wish you both all the best in your new home. Thank You for choosing Lerner Windmill Parc!
Kindest regards,
David Page
Source: Property Site
Posted On: 9/28/2025
Neighbors in Apt 315 above
12:30am and my unreasonable, unrcontionable neighbors above have been walking, pounding the floor for the last hour nonstop. ... I truly believe they are intentionally doing this to annoy us. I really can’t tolerate this anymore, the leasing office doesn’t seem to care as numerous complaints have been made about their noise and it continues to happen. Read More about Neighbors in Apt 315 aboveBy: Had enough Verified Resident
Hello,
We’re very sorry to hear that you’ve been disturbed by noise from neighboring residents. We understand how frustrating it can be when quiet hours are disrupted, especially late at night. Our goal is for every resident to feel comfortable and at peace in their home. If you would like to discuss this further, please reach out to me directly at (301) 692-2293, or by email: [email protected]. We look forward to hearing from you.
Kindest regards,
David Page
Source: Property Site
Posted On: 9/9/2025
Run and don’t look back
Moving here has been the worst decision we’ve ever made. The apartment wasn’t even move-in ready; broken stove, broken fridge ... shelf, broken bathroom fixtures, broken washing machine, and a front door handle that fell off twice. Water and the building smell like sewage constantly. The worst problems, though, are the health and safety issues. We’ve had multiple ceiling leaks where management left water damage behind walls and never properly dried the Sheetrock. Instead of fixing it correctly, they just patched and painted over it, leaving us with hidden mold growing inside the walls. There are cigarette butts and dog poop all over the property. Residents let their dogs pee and poop inside and don’t clean it up. Carpets are stained and smell. The air quality is terrible. The HVAC system pulls in smoke from neighboring units, so our apartment constantly reeks of weed and cigarettes as if someone is smoking inside our apartment. Management’s only response has been sending out reminders “not to smoke” instead of addressing the actual problem and holding anyone accountable. We’ve also dealt with roach infestations, which required an exterminator, and ripped window screens from a hail storm last year that were never repaired, making it impossible to open windows without pests coming in. Appliances like the dishwasher took weeks to replace, and basic maintenance requests are closed without the work ever being completed. To make things worse, they now charge residents for parking but don’t guarantee a spot, and they also charge for guest parking and allow them to park anywhere including in the first two rows closest to our building. Unauthorized vehicles are never towed after curfew. There are no security cameras anywhere, we’ve had packages stolen. The elevator has been broken multiple times, and the keycard readers are often broken. Management is unresponsive, unprofessional, and neglectful. David even responded to my original google review online but never actually r Read More about Run and don’t look backBy: J. Stuart Verified Resident
Hello Jade,
Thank you for your updated review. I apologize for not reaching out directly. The information you originally provided did not align with the details in our system, which prevented us from identifying your account at that time. Your concerns have been noted and forwarded to our Property Management team to ensure they have been addressed. We appreciate your feedback and thank you for choosing Lerner Windmill Parc.
Kindest regards,
David Page
Source: Property Site
Posted On: 7/29/2025
Worst place to live in
Ever since I have moved in here I have nothing but issues after issues. It’s been months since I have complained about my ... AC where they don’t even do anything. I have requested multiple tickets for lights in the bathroom and bedroom needs replaced but they haven’t replaced them since 3 months. We are now having issues with the refrigerator where it’s not functioning properly. The freezer is completely loud and everything is not functioning. Now how can I pay the rent for an apartment that nothing is functioning and no one is responding from the office. This is a huge concern and I will not pay anything until my issues are resolved. Read More about Worst place to live inBy: Shohaib Verified Resident
Hello Shohaib,
We’re very sorry to hear that you’ve had a frustrating experience. We understand how important it is to feel comfortable in your home, and we appreciate you continuing to report any concerns so we can take the appropriate steps. If you’re currently experiencing an unresolved maintenance issue, we encourage you to reach out so that we can discuss this in more detail and assist you in resolving any outstanding issues. You can reach me by phone: (301) 692-2293, or email: [email protected]. We look forward to hearing from you!
Kindest regards,
David Page
Source: Property Site
Posted On: 6/6/2025
Great community
Windmill Parc has an excellent maintenance department! They go out of their way to resolve the issues very quickly. If we ... put in a request and ask for expedited response they make it happen! That is one of the main reasons I am in my 5th year here! Thank you! Read More about Great communityBy: Marcia Fisher Verified Resident
Hello Marcia,
Thank you so much for your kind words and continued loyalty over the past five years! We’re thrilled to hear that our maintenance team has consistently delivered the quick, dependable service you’ve come to count on. Your recognition means a great deal to the entire team at Windmill Parc. Please let us know if we have overlooked anything to ensure that we deliver the 5-Star experience that you deserve! Thank You for choosing Lerner Windmill Parc!
Kindest regards,
David Page
Source: Property Site
Posted On: 3/4/2025
Review
The staff and the Manager are worse when it comes to customer service. They’ve never been able to assist me in any way. Not ... sure why they work when they don’t deliver customer service. Although, I know one person who is excellent and very helpful, she is amazing. Same as everything else is just horrible. The maintenance workers are great they help with anything. Read More about ReviewBy: Shohaib Haidari Verified Resident
Hello Shohaib,
Thank you for sharing your feedback. We’re truly sorry to hear about your dissatisfaction with the customer service experience. Providing excellent service is a top priority for us, and we regret that we fell short in assisting you. We’re glad to hear you’ve had a positive experience with one of our team members and our maintenance staff, and we’d love the opportunity to address any concerns you may have. Please reach out to us directly at (301) 692-2293 or email [email protected] so we can discuss how to improve your experience and ensure it meets your expectations moving forward.
Kindest regards,
David Page
Source: Property Site
Posted On: 3/2/2025
Fine.
It’s fine. Overpriced like every housing situation in this country. They just switched to a crappier payment system. They ... took almost a month to replace my broken appliance. Again, fine ??????? Read More about Fine.By: Travis Verified Resident
Hello Travis,
Thank you for your feedback. We understand that pricing can be a concern, and we are always looking for ways to improve the value we offer our residents. We’re sorry to hear about the delay in replacing your appliance and the challenges with the new payment system. We take these matters seriously and are committed to making things right. Please don’t hesitate to reach out to us directly at (301) 692-2293 or email [email protected] so we can discuss your concerns and improve your experience moving forward.
Kindest regards,
David Page
Source: Property Site
Posted On: 3/1/2025
Pass on this place
This apartment complex isn’t great. The construction is shotty and cheap. I’ve never had a maintenance request take less ... than 2 weeks to resolve itself. If you lose AC over the summer be ready for a month without it. If you have kids avoid letting play in the park. People don’t clean up after their dogs Read More about Pass on this placeBy: Frank Brasington Verified Resident
Hello Frank,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand your frustration. We take all maintenance requests seriously and strive to resolve them as promptly as possible. We’re committed to providing a comfortable living environment, and we’d like the opportunity to discuss your concerns further. Please feel free to reach out to us directly at (301) 692-2293 or email [email protected] so we can address these issues and work toward a resolution. Your satisfaction is important to us, and we truly value your feedback.
Kindest regards,
David Page
Source: Property Site
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